Help
ImmyBot
Connect ImmyBot under Settings → Connections, map a tenant on each company, and put tags on each job. Hot standby starts onboarding when a matching PC is online.
Hot standby
Turn Hot standby on under Settings → Connections → ImmyBot. Only an IT admin of the desk can connect ImmyBot or turn Hot standby on.
Paste the ImmyBot instance URL and an API key from that instance. The key is stored on the server and is not shown again. Do not paste the key into chat.
On Companies, choose the ImmyBot tenant for each company. On the job, the ImmyBot tags are the tags Hot standby applies.
When someone is onboarded, or a laptop is replaced from People, Lifecycle looks for an online PC of the model on that ticket. If one is online, ImmyBot onboarding starts for that computer, using the job’s tags and the company’s tenant. The Lifecycle ticket is still filed if ImmyBot is not connected, Hot standby is off, no model is set, or no matching PC is online. History says why it was skipped, or who started it and which computer, tenant, and tags were used.
Under Settings, the ImmyBot list holds the tags that choose a laptop build. Assign them to jobs so Hot standby and the Device stage know which build each new hire gets.
Device names
When ImmyBot is connected, Lifecycle matches devices by serial number and fills in the device name in Inventory. ImmyBot's name is used ahead of Intune's when both have one.