Help
Getting started
The short path to a working desk: create it, invite your team, connect Microsoft 365, and file a first ticket.
Choose hosted or on-prem
Hosted: sign in with your work Microsoft 365 account on lifecycle.lol and choose Create my desk. Your desk's address comes from your email domain.
On-prem: install Lifecycle on a Windows server you control. See First-run setup.
Invite your team
Under Settings → Access, invite colleagues by their work email and give them IT, HR, or Finance roles.
Write your process
Open Instructions and write the steps for onboarding, changes, offboarding, and returns. These become the checklist on every ticket.
First checks
Set a sender address under Settings → Notifications so portal links and reminders can go out. Then have HR open one onboarding ticket and walk it through to the end.